Terms and Conditions

BejkRoll s.r.o.

with its registered office at Dandova 2619/13, Horní Počernice, 193 00 Prague 9

Identification number: 24162680

registered in the Commercial Register maintained by the Municipal Court in Prague, C 184461

for the sale of goods through an online shop located at the Internet address bejkroll.cz

INTRODUCTORY PROVISIONS

1.1. These Terms and Conditions (hereinafter referred to as the "Terms and Conditions") of the company BejkRoll s.r.o., with its registered office at Dandova 2619/13, Horní Počernice, 193 00 Prague 9, identification number: 24162680, registered in the Commercial Register maintained by the Municipal Court in Prague, C 184461 (hereinafter referred to as the "Seller") are regulated in accordance with the provisions of Section 1751 (1) of Act No. 89/2012 Coll., the Civil Code, as amended (hereinafter referred to as the "Civil Code") mutual rights and obligations of the parties arising in connection with or on the basis of a purchase contract (hereinafter referred to as the "purchase contract") concluded between the Seller and another natural person (hereinafter referred to as the "Buyer") through the Seller's online shop. The Online Shop is operated by the Seller on a website located at the Internet address bejkroll.cz (hereinafter referred to as the "Website") via the website interface (hereinafter referred to as the "Shop Web Interface").

1.2. The Terms and Conditions do not apply to cases where the person who intends to purchase the goods from the Seller is a legal entity or a person who acts when ordering goods as part of his business activity or as part of his independent profession.

1.3. Provisions deviating from the Terms and Conditions may be agreed in the Purchase Contract. Deviating provisions in the purchase contract take precedence over the provisions of the Terms and Conditions.

1.4. The provisions of the Terms and Conditions are an integral part of the Purchase Contract. The purchase contract and terms and conditions are drawn up in the Czech language. The purchase contract can be concluded in the Czech language.

1.5. The Seller may change or supplement the wording of the Terms and Conditions. This provision is without prejudice to the rights and obligations arising during the period of effectiveness of the previous wording of the Terms and Conditions.

USER ACCOUNT

2.1. Upon the Buyer's registration on the Website, the Buyer may access its user interface. From its user interface, the Buyer may place orders for goods (hereinafter referred to as the "User Account"). The buyer can also order goods without registration directly from the store's web interface.

2.2. When registering on the Website and ordering goods, the Buyer is obliged to provide all data correctly and truthfully. The Buyer is obliged to update the data provided in the User Account in any way that they change. The data provided by the Buyer in the User Account and when ordering the goods are considered correct by the Seller.

2.3. Access to the User Account is secured by a username and password. The Buyer is obliged to maintain confidentiality regarding the information necessary to access his user account.

2.4. The Buyer is not entitled to allow third parties to use the User Account.

2.5. The Seller may cancel the User Account, in particular if the Buyer does not use his/her User Account for more than 12 months, or if the Buyer breaches his/her obligations under the Purchase Agreement (including the Terms and Conditions).

2.6. The Buyer acknowledges that the User Account may not be available continuously, in particular with regard to the necessary maintenance of the Seller's hardware and software equipment, or the necessary maintenance of the hardware and software equipment of third parties.

CONCLUSION OF THE PURCHASE CONTRACT

3.1. All presentation of goods placed in the web interface of the store is informative and the seller is not obliged to conclude a purchase contract regarding these goods. The provisions of Section 1732 par. 2 of the Civil Code shall not apply.

3.2. The web interface of the store contains information about the goods, including the prices of individual goods and the costs of returning the goods, if these goods cannot be returned by the usual postal means. The prices of the goods are listed including value added tax and all related fees. Prices of goods remain valid for as long as they are displayed in the web interface of the store. This provision does not limit the seller's ability to conclude a purchase contract under individually negotiated conditions.

3.3. The web interface of the store also contains information about the costs associated with the packaging and delivery of goods. The information on the costs associated with the packaging and delivery of the goods provided in the web interface of the store applies only in cases where the goods are delivered within the territory of the Czech Republic.

3.4. To order goods, the buyer fills in the order form in the web interface of the store. The order form contains in particular information about:

3.4.1. the ordered goods (the ordered goods are "inserted" by the buyer into the electronic shopping cart of the web interface of the store),

3.4.2. the method of payment of the purchase price of the goods, information on the required method of delivery of the ordered goods, and

3.4.3. Information on the costs associated with the delivery of the goods (hereinafter collectively referred to as the "Order").

In the case of a price where it is obvious that it is a typographical error and numbers, this price is not binding and the purchase contract is not concluded.

3.5. Before sending the order to the Seller, the Buyer is allowed to check and change the data entered by the Buyer into the Order, also with regard to the Buyer's ability to detect and correct errors made when entering data into the Order. The buyer sends the order to the seller by clicking on the "Complete Order" button. The information provided in the order is considered correct by the Seller. Immediately after receiving the order, the Seller shall confirm this receipt to the Buyer by e-mail to the Buyer's e-mail address specified in the User Account or in the Order (hereinafter referred to as the "Buyer's E-mail Address").

3.6. The Seller is always entitled, depending on the nature of the order (quantity of goods, purchase price, expected transport costs), to ask the Buyer for additional confirmation of the order (e.g. in writing or by telephone).

3.7. The contractual relationship between the Seller and the Buyer is established upon delivery of the receipt of the order (acceptance), which is sent by the Seller to the Buyer by e-mail, to the Buyer's e-mail address.

3.8. The Buyer agrees to the use of means of distance communication when concluding the Purchase Contract. The costs incurred by the buyer when using means of distance communication in connection with the conclusion of the purchase contract (costs of internet connection, costs of telephone calls) are borne by the buyer himself, and these costs do not differ from the basic rate.

PRICE OF GOODS AND PAYMENT TERMS

4.1. The Buyer may pay the price of the Goods and any costs associated with the delivery of the Goods under the Purchase Contract to the Seller in the following ways:- in cash on delivery at the place specified by the Buyer in the Order;- by wire transfer to the Seller's account No. 6581807001/5500 maintained with RaiffeisenBank (hereinafter referred to as the "Seller's Account"); cashless via the PayPal payment system; cashless payment card;

4.2. Together with the purchase price, the Buyer is also obliged to pay the Seller the costs associated with the packaging and delivery of the goods in the agreed amount. Unless explicitly stated otherwise, the purchase price also means the costs associated with the delivery of the goods.

4.3. The Seller does not require a deposit or other similar payment from the Buyer. This is without prejudice to the provisions of Article 4.6 of the Terms and Conditions regarding the obligation to pay the purchase price of the goods in advance.

4.4. In the case of payment in cash or in the case of payment on delivery, the purchase price is payable upon receipt of the goods. In the case of cashless payment, the purchase price is payable within 14 days of the conclusion of the purchase contract.

4.5. In the case of a non-cash payment, the Buyer is obliged to pay the purchase price of the goods together with the indication of the variable payment symbol. In the case of a non-cash payment, the buyer's obligation to pay the purchase price is fulfilled at the moment the relevant amount is credited to the seller's account.

4.6. The Seller is entitled, in particular in the event that the Buyer does not provide additional confirmation of the order (Article 3.6), to demand payment of the full purchase price before sending the goods to the Buyer. The provisions of Section 2119 par. 1 of the Civil Code does not apply.

4.7. Any discounts on the price of the goods provided by the Seller to the Buyer cannot be combined with each other.

4.8. If it is customary in the course of business or if it is stipulated by generally binding legal regulations, the Seller shall issue a tax document to the Buyer – an invoice for payments made on the basis of the Purchase Contract. The seller is a VAT payer. Tax document – the invoice is issued by the seller to the buyer immediately after the order is confirmed and sent in electronic form to the buyer's electronic address.

WITHDRAWAL FROM THE PURCHASE CONTRACT

5.1. The Buyer acknowledges that pursuant to the provisions of Section 1837 of the Civil Code, it is not possible, among other things, to withdraw from the purchase contract for the supply of goods that have been modified according to the Buyer's wishes or for the Buyer's person, from the purchase contract for the supply of perishable goods, as well as from the purchase contract for the supply of goods in closed packaging, which the consumer has removed from the packaging and cannot be returned for hygienic reasons, and from the purchase contract for the supply of an audio or video recording or computer program if the original packaging has been damaged.

5.2. Unless it is a case specified in Article 5.1 of the Terms and Conditions or another case where it is not possible to withdraw from the purchase contract, the Buyer has a right to withdraw from the Purchase Contract in accordance with the provisions of Section 1829 (1) of the Commercial Code. 1 of the Civil Code, the right to withdraw from the purchase contract within fourteen (14) days of receipt of the goods, while in the event that the subject of the purchase contract is several types of goods or the delivery of several parts, this period runs from the date of receipt of the last delivery of goods. The withdrawal from the purchase contract must be sent to the seller within the period specified in the previous sentence. To withdraw from the purchase contract, the buyer can use the online form, which is available via a link in the order confirmation email or in the user profile after logging in to the www.bejkroll.com. The buyer may send the withdrawal from the purchase contract, among other things, to the address of the seller's establishment or to the seller's e-mail address info@bejkroll.com

5.3. In the event of withdrawal from the Purchase Contract pursuant to Article 5.2 of the Terms and Conditions, the Purchase Contract shall be cancelled from the beginning. The goods must be returned by the Buyer to the Seller within fourteen (14) days of the delivery of the withdrawal from the Purchase Contract to the Seller. If the buyer withdraws from the purchase contract, the buyer bears the costs associated with returning the goods to the seller, even if the goods cannot be returned by the usual postal means due to their nature.

5.4. In the event of withdrawal from the Purchase Contract pursuant to Article 5.2 of the Terms and Conditions, the Seller shall return the funds received from the Buyer within fourteen (14) days of the Buyer's withdrawal from the Purchase Contract in the same manner in which the Seller received them from the Buyer. The Seller is also entitled to return the performance provided by the Buyer when the goods are returned by the Buyer or in another way, provided that the Buyer agrees to this and the Buyer does not incur any additional costs. If the buyer withdraws from the purchase contract, the seller is not obliged to return the received funds to the buyer before the buyer returns the goods to him or proves that he sent the goods to the seller.

5.5. The Seller is entitled to unilaterally set off the claim for compensation for damage caused to the goods against the Buyer's claim for a refund of the purchase price.

The goods must be in their original packaging. The packaging must not be damaged or described in any way (for example, "goods to be returned" written in a marker).

We can only take back goods that are unworn, undamaged and have the original tag. Any obvious traces, such as makeup and lipstick stains or odors, will make the item unsellable. In this case, we will return the goods to the buyer at their expense and keep the purchase price as a refund.

5.6. In cases where the Buyer has a right to pay in accordance with the provisions of Section 1829 (1) of the Civil Code. 1 of the Civil Code, the seller is also entitled to withdraw from the purchase contract at any time, until the buyer takes over the goods. In such a case, the seller will return the purchase price to the buyer without undue delay, by non-cash to the account designated by the buyer.

5.7. If a gift is provided to the Buyer together with the goods, the gift agreement between the Seller and the Buyer is concluded with the condition that if the Buyer withdraws from the Purchase Contract, the Gift Agreement with respect to such a gift ceases to be effective and the Buyer is obliged to return the gift to the Seller together with the goods.

5.8. The Seller offers the possibility of exchanging the size of the goods within 14 days of purchase, if another size is available. The costs of transporting the goods are borne by the seller in both directions. The goods must meet the conditions for return set out in points 5.5 and 5.7.

5.9. Returns of goods beyond the provisions in point 5.2. We offer the possibility of returning the goods within 60 days, where instead of a financial amount, we will offer you an exchange of the goods for another from our offer or a refund by means of a credit that can be used for a period of one year. The buyer bears the costs associated with the shipping of the returned goods. The goods must meet the conditions for return set out in points 5.5 and 5.7.

TRANSPORT AND DELIVERY OF GOODS

6.1. In the event that the method of transport is agreed on the basis of a special request of the Buyer, the Buyer bears the risk and any additional costs associated with this method of transport.

6.2. If the Seller is obliged to deliver the goods to the place specified by the Buyer in the order under the Purchase Contract, the Buyer is obliged to take over the goods upon delivery.

6.3. In the event that for reasons on the part of the Buyer it is necessary to deliver the goods repeatedly or in a different way than stated in the order, the Buyer is obliged to pay the costs associated with the repeated delivery of the goods or the costs associated with another method of delivery.

6.4. Upon receipt of the goods from the carrier, the buyer is obliged to check the integrity of the packaging of the goods and in the event of any defects, immediately notify the carrier. In the event of a violation of the packaging indicating unauthorized entry into the shipment, the buyer does not have to accept the shipment from the carrier.

6.5. Other rights and obligations of the parties in the transport of goods may be regulated by the special delivery conditions of the Seller, if issued by the Seller.

6.6. Failure to accept a consignment sent on delivery

6.6.1. The Buyer is obliged to accept the ordered goods upon delivery pursuant to Article 6.2 of these Terms and Conditions.

6.6.2. In the event that the Buyer fails to accept the goods sent on delivery without a legal reason, this is not a withdrawal from the purchase contract within the meaning of Article 5 of these Terms and Conditions or the relevant provisions of the Civil Code.

6.6.3. Failure to accept the shipment violates the Buyer's obligations arising from the Purchase Contract. In such a case, the seller is entitled to reimbursement of the costs actually incurred in connection with the futile delivery of goods, in particular the costs of transport, cash on delivery and packaging.

6.6.4. The Seller is entitled to demand payment of costs from the Buyer in accordance with the previous paragraph.

6.6.5. In the event of repeated non-acceptance of the shipment or breach of the Buyer's obligations, the Seller is entitled to restrict the Buyer's ability to use the selected payment methods, in particular cash on delivery, or to cancel the Buyer's user account.

RIGHTS ARISING FROM DEFECTIVE PERFORMANCE

7.1. The rights and obligations of the Contracting Parties regarding the rights arising from defective performance are governed by the relevant generally binding legal regulations (in particular the provisions of Sections 1914 to 1925, Sections 2099 to 2117 and Sections 2161 to 2174 of the Civil Code and Act No. 634/1992 Coll., on Consumer Protection, as amended).

7.2. The Seller shall answer the Buyer that the goods are free of defects upon receipt. In particular, the seller is liable to the buyer that at the time when the buyer took possession of the goods:

7.2.1. the goods have the characteristics agreed upon by the parties and, in the absence of an agreement, have such characteristics as the seller or manufacturer has described or which the buyer expected with regard to the nature of the goods and on the basis of the advertising carried out by them,

7.2.2. the goods are suitable for the purpose stated by the seller for their use or for which the goods of this type are usually used,

7.2.3. the goods correspond in quality or performance to the agreed sample or model, if the quality or design has been determined according to the agreed sample or model,

7.2.4. the goods are in the appropriate quantity, measure or weight, and

7.2.5. The goods comply with the requirements of legal regulations.

7.3. The provisions referred to in Article 7.2 of the Terms and Conditions shall not apply to goods sold at a lower price to a defect for which a lower price has been agreed, to wear and tear of the goods caused by their normal use, to a defect corresponding to the degree of use or wear and tear of the goods at the time of receipt by the Buyer, or if it results from the nature of the goods.

7.4. If the defect becomes apparent within six months of receipt, it is considered that the goods were defective at the time of receipt. The buyer is entitled to exercise the right arising from a defect that occurs in the consumer goods within twenty-four months of receipt.

7.5. The Buyer shall assert the rights arising from defective performance against the Seller at the address of the Seller's establishment, where the receipt of the complaint is possible with regard to the range of goods sold, or even at the registered office or place of business.

7.6. Other rights and obligations of the parties related to the Seller's liability for defects may be regulated by the Seller's Complaints Procedure.

OTHER RIGHTS AND OBLIGATIONS OF THE PARTIES

8.1. The Buyer acquires ownership of the goods by paying the full purchase price of the goods.

8.2. The Seller is not bound by any codes of conduct in relation to the Buyer within the meaning of the provisions of Section 1826 (1) of the Commercial Code. 1 lit. e) of the Civil Code.

8.3. The Seller handles consumer complaints via the e-mail address info@bejkroll.cz. The Seller will send information about the settlement of the Buyer's complaint to the Buyer's e-mail address.

8.4. The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, Company ID No.: 000 20 869, internet address: https://adr.coi.cz/cs, is competent for the out-of-court settlement of consumer disputes arising from the purchase contract. The online dispute resolution platform located at the https://ec.europa.eu/consumers/odr website can be used to resolve disputes between the seller and the buyer arising from the purchase contract.

8.5. European Consumer Centre Czech Republic, with its registered office at Štěpánská 567/15, 120 00 Prague 2, internet address: https://www.evropskyspotrebitel.cz is the contact point pursuant to Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Regulation on on-line dispute resolution for consumer disputes).

8.6. The Seller is entitled to sell the goods on the basis of a trade license. Trade inspection is carried out by the relevant Trade Licensing Office within its competence. Supervision over the area of personal data protection is carried out by the Office for Personal Data Protection. To a limited extent, the Czech Trade Inspection Authority supervises, among other things, compliance with Act No. 634/1992 Coll., on Consumer Protection, as amended.

8.7. The Buyer hereby assumes the risk of a change in circumstances within the meaning of Section 1765 (1) of the Civil Code. 2 of the Civil Code.

PRIVACY

9.1. The Seller processes the Buyer's personal data. You can find more information about such processing in the Privacy section.

FINAL PROVISIONS

10.1. If the relationship established by the Purchase Agreement contains an international (foreign) element, then the parties agree that the relationship is governed by Czech law.

10.2. By choosing the law under this Article of the Terms and Conditions, the consumer is not deprived of the protection afforded to him by the provisions of the legal system from which it is not possible to derogate from by contract, and which would otherwise apply in the absence of a choice of law under the provisions of Article 6 (1) of the Rules of Procedure. 1 Regulation (EC) No 593/2008 of the European Parliament and of the Council of 17 June 2008 on the law applicable to contractual obligations (Rome I).

10.3. If any provision of the Terms and Conditions is invalid or ineffective, or becomes invalid, the invalid provisions shall be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions.

10.4. The Purchase Contract, including the Terms and Conditions, is archived by the Seller in electronic form and is not accessible.

10.5. The annex to the Terms and Conditions consists of a model form for withdrawal from the purchase contract. Form for download >here<

10.6. Contact details of the Seller: address for delivery Karolíny Světlé 1791/3, 41201 Litoměřice, e-mail address info@bejkroll.cz, phone +420 732 145 886.

10.7. Language versions of the Terms and Conditions

These Terms and Conditions may be translated into other languages for the needs of customers. In the event of any discrepancy, ambiguity, different interpretation or doubt between the language versions of the Terms and Conditions, the Czech version of the Terms and Conditions shall prevail.

In Prague, 01.06.2026
(previous 13.2.2026)

BejkRoll s.r.o.