Terms and Conditions

TERMS AND CONDITIONS

of the company BejkRoll s.r.o.

with registered office at Dandova 2619/13, Horní Počernice, 193 00 Prague 9, Czech Republic

Company ID No.: 24162680

registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File No. 184461

for the sale of goods through the online store located at the website address bejkroll.cz

INTRODUCTORY PROVISIONS

1.1

These Terms and Conditions (hereinafter referred to as the “Terms and Conditions”) of BejkRoll s.r.o., with its registered office at Dandova 2619/13, Horní Počernice, 193 00 Prague 9, Company ID No.: 24162680, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File No. 184461 (hereinafter referred to as the “Seller”), govern, in accordance with Section 1751(1) of Act No. 89/2012 Coll., the Civil Code, as amended (hereinafter referred to as the “Civil Code”), the mutual rights and obligations of the contracting parties arising in connection with or on the basis of a purchase contract (hereinafter referred to as the “Purchase Contract”) concluded between the Seller and another natural person (hereinafter referred to as the “Buyer”) via the Seller’s online store.

The online store is operated by the Seller on the website located at bejkroll.cz (hereinafter referred to as the “Website”) through the Website interface (hereinafter referred to as the “Web Interface”).

1.2

These Terms and Conditions do not apply to cases where the person intending to purchase goods from the Seller is a legal entity or a person acting within the scope of their business activity or independent professional practice.

1.3

Provisions deviating from these Terms and Conditions may be agreed in the Purchase Contract. Deviating provisions in the Purchase Contract shall prevail over the provisions of these Terms and Conditions.

1.4

The Terms and Conditions form an integral part of the Purchase Contract. The Purchase Contract and the Terms and Conditions are drawn up in the Czech language. The Purchase Contract may be concluded in the Czech language.

1.5

The Seller may amend or supplement the wording of these Terms and Conditions. This provision does not affect rights and obligations arising during the validity of the previous version of the Terms and Conditions.

USER ACCOUNT

2.1

Based on the Buyer’s registration on the Website, the Buyer may access their user interface. From their user interface, the Buyer may order goods (hereinafter referred to as the “User Account”). The Buyer may also order goods without registration directly from the Web Interface.

2.2

When registering on the Website and ordering goods, the Buyer is obliged to provide correct and truthful information. The Buyer is obliged to update the information in the User Account whenever it changes. The information provided by the Buyer in the User Account and when ordering goods is considered correct by the Seller.

2.3

Access to the User Account is secured by a username and password. The Buyer is obliged to maintain confidentiality regarding information necessary to access their User Account.

2.4

The Buyer is not entitled to allow third parties to use the User Account.

2.5

The Seller may cancel the User Account, especially if the Buyer does not use their User Account for more than 12 months or if the Buyer breaches their obligations under the Purchase Contract (including these Terms and Conditions).

2.6

The Buyer acknowledges that the User Account may not be available continuously, particularly with regard to necessary maintenance of the Seller’s hardware and software or the hardware and software of third parties.

CONCLUSION OF THE PURCHASE CONTRACT

3.1

All presentation of goods placed in the Web Interface is of an informative nature and the Seller is not obliged to conclude a Purchase Contract regarding such goods. Section 1732(2) of the Civil Code shall not apply.

3.2

The Web Interface contains information about goods, including prices of individual goods and costs for returning goods if such goods cannot be returned by regular postal means due to their nature. Prices are listed including value added tax (VAT) and all related fees. Prices remain valid for as long as they are displayed in the Web Interface. This provision does not limit the Seller’s ability to conclude a Purchase Contract under individually agreed conditions.

3.3

The Web Interface also contains information about costs associated with packaging and delivery of goods. Information about packaging and delivery costs applies only to deliveries within the territory of the Czech Republic.

3.4

To order goods, the Buyer completes an order form in the Web Interface. The order form contains in particular information about:

the ordered goods (the Buyer inserts goods into the electronic shopping cart),
the method of payment of the purchase price,
the requested method of delivery,
information about delivery costs (hereinafter collectively referred to as the “Order”).

If a price is clearly incorrect due to a typographical or numerical error, such price is not binding and no Purchase Contract is concluded.

3.5

Before sending the Order, the Buyer is allowed to check and modify the entered data, including correcting errors. The Order is sent by clicking the “Complete Order” button. The Seller confirms receipt of the Order by email sent to the Buyer’s email address.

3.6

Depending on the nature of the Order, the Seller may request additional confirmation (e.g., in writing or by phone).

3.7

The contractual relationship arises upon delivery of the acceptance of the Order by the Seller to the Buyer via email.

3.8

The Buyer agrees to the use of distance communication means when concluding the Purchase Contract. Costs incurred by the Buyer in connection with such communication are borne by the Buyer.

PRICE AND PAYMENT TERMS

4.1

The Buyer may pay the purchase price and delivery costs in the following ways:

cash on delivery at the place specified by the Buyer;
bank transfer to the Seller’s account No. 6581807001/5500 held with Raiffeisenbank;
via PayPal;
by payment card.

4.2

The Buyer is also obliged to pay packaging and delivery costs unless expressly stated otherwise.

4.3

The Seller does not require advance payment, except as provided in Article 4.6.

4.4

Cash and COD payments are due upon receipt of goods. Bank transfers are due within 14 days from conclusion of the contract.

4.5

For bank transfers, the Buyer must indicate the payment reference. Payment is considered completed upon crediting the Seller’s account.

4.6

The Seller may require full payment before shipment, especially if additional confirmation is not provided.

4.7

Discounts cannot be combined.

4.8

The Seller will issue a tax invoice (VAT invoice) and send it electronically.

4.9

In accordance with the Act on Registration of Sales, the Seller is obliged to issue a receipt and register the received revenue with the tax administrator.

WITHDRAWAL FROM THE PURCHASE CONTRACT

5.1

The Buyer acknowledges that withdrawal is not possible in cases specified in Section 1837 of the Civil Code (e.g., custom-made goods, perishable goods, unsealed hygienic goods, etc.).

5.2

Unless otherwise stated, the Buyer has the right to withdraw within 14 days of receipt of goods.

5.3

The Buyer must return goods within 14 days of withdrawal and bears return shipping costs.

5.4

The Seller will refund payments within 14 days using the same method of payment.

5.5

The Seller may offset damage claims.

Goods must be in original packaging, unused, undamaged, with original tags. Packaging must not be damaged or marked.

If goods show visible signs of wear (make-up stains, odors, etc.), they will be returned to the Buyer at their expense and the purchase price will be retained as compensation.

5.6

The Seller may withdraw from the contract until goods are received by the Buyer.

5.7

If a gift was provided, it must be returned together with the goods.

5.8

The Seller offers size exchange within 14 days if available. Shipping costs are borne by the Seller both ways. Goods must meet return conditions.

5.9

The Seller offers extended returns up to 60 days in exchange for store credit valid for one year. The Buyer bears shipping costs.

TRANSPORT AND DELIVERY

6.1–6.5

Standard delivery and liability provisions apply.

6.6 Non-acceptance of Cash-on-Delivery Shipment

If the Buyer unjustifiably refuses a COD shipment, this constitutes a breach of contract. The Seller is entitled to reimbursement of actual costs (transport, COD fee, packaging). Repeated refusal may result in restriction of payment methods or cancellation of the User Account.

RIGHTS ARISING FROM DEFECTIVE PERFORMANCE

Rights and obligations are governed by applicable Czech law (Civil Code and Consumer Protection Act).

The Seller is liable that goods are free from defects upon receipt.

The Buyer may claim defects occurring within 24 months of receipt.

OTHER RIGHTS AND OBLIGATIONS

The Buyer acquires ownership upon full payment.

Consumer complaints are handled via info@bejkroll.cz.

Out-of-court dispute resolution authority: Czech Trade Inspection Authority (adr.coi.cz).

Online dispute resolution platform: https://ec.europa.eu/consumers/odr

PERSONAL DATA PROTECTION

The Seller processes personal data. More information is available in the Privacy Policy section.

FINAL PROVISIONS

The contractual relationship is governed by Czech law.

If any provision is invalid, the remaining provisions remain valid.

The contract is archived electronically and not publicly accessible.

Annex: Model withdrawal form.

Contact details:
Delivery address: Karolíny Světlé 1791/3, 41201 Litoměřice
Email: info@bejkroll.cz
Phone: +420 732 145 886

Prague, 13 February 2026 (previous version 29 August 2023)

BejkRoll s.r.o.